TWIC cards are good for 5 years, so you can apply as early as you like.

If you have a felony conviction, you may still be able to get a TWIC card, as long as you were not charged with treason, murder, or espionage. You may need to go through an additional appeals process, however.

You can fill out the online form here: https://universalenroll. dhs. gov/workflows?servicecode=111111&service=pre-enroll To fill out the application over the phone, call (855) 347-8371 between 8 a. m. and 10 p. m. eastern time on any weekday. You can walk in and fill out the pre-enrollment application at any enrollment center. Ask the receptionist for an application.

Make an appointment online by going here: https://universalenroll. dhs. gov/workflows?servicecode=111111&service=appointment Call for an appointment at (855) 347-8371. The line is open on weekdays between 8 a. m. and 10 p. m. eastern time. Find your closest enrollment center here: https://universalenroll. dhs. gov/locator?serviceCode=111111. Just make sure that you select TWIC from the drop down menu beside the search bar.

If you have a passport, green card, Free and Secure Trade (FAST) card, or a Global Entry card, you only need to bring 1 document. If you do not have any of those documents, you need to bring a photo ID (such as a driver’s license or military ID card) as well as 1 document proving your citizenship (such as a birth certificate or certificate of naturalization). If you would like to receive the discounted fee, bring your commercial driver’s license or FAST card.

You will be asked to remove all head wear for the photograph, except for religious head wear or eyeglasses worn on a daily basis.

You can pay with any major credit card or debit card at enrollment centers.

During this time, staff will perform a background check on you. They will also confirm your identity using national and international databases. If you are picking up your enrollment card, you will receive a phone call or email letting you know when it is ready. Bring a photo ID with you to the center. If the TSA found that you are disqualified from having a TWIC because of past convictions or charges, they will send you a letter with instructions on how to appeal the decision.

You were charged but not convicted of a crime. You have convictions for misdemeanors but not felonies. You were convicted of simple drug possession. You do not have any current warrants or indictments out against you. You have a felony conviction for assault, smuggling, kidnapping, or extortion from over 7 years ago and you have not been in jail for the last 5 years. If you were charged with a felony within the last 7 years, you must request a waiver with your appeal.

If you were convicted of a felony over 7 years ago, visit your local court and ask for copies of documents showing your date of conviction. If you served time, you should also collect any documents from prison or jail showing that your date of release was over 5 years ago.

A personal statement explaining your conviction, employment history at the port, and personal growth since the conviction. A document from prison or jail verifying your release date. A document from your parole officer stating that you have followed the rules of your probation. Letters of support. You should have 1 from your parole officer, 1 from your supervisor or employer, and at least 2 from friends or family. Any proof that you participated in drug rehabilitation programs, anger management training, counseling, or other training since your conviction. Certificates from these programs or letters from counselors are acceptable.

Mail the form to Transportation Security Administration, TSA TWIC Processing Center, P. O. Box 8118, Fredericksburg, VA 22404-8118. The TSA will make a decision within 60 days of receiving the documents. You will receive a letter in the mail stating whether the appeal was accepted or denied.

Because it can take so long to get a new card, you should start the process up to 12 weeks before your old card expires.

To replace a card online, go to https://universalenroll. dhs. gov/workflows?servicecode=111111&service=card-replacement. To do it over the phone, call (855)-347-8371 on weekdays between 8 a. m. and 10 p. m.